# 1. Start a Conversation

## New Users

If a User is not part of any Conversations yet, the `FG - Create New Conversation` element will be visible to them every time they navigate to the Messages page.  

![](https://1788973256-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-L8uq1TOYNrDiHA5baDk%2F-LHzRCphzhrFnTfyTyjH%2F-LHzTRs_GwC8Q94jWh9n%2FNewConversation_Desktop_Full.png?alt=media\&token=d9c02f58-decb-4783-b33e-143e92f38a72)

If the Current User is part of Conversations and would like to start a new Conversation, they can start a new Conversation by clicking any of the 3 "New Conversation" button elements:

![The "Button New Conversation (Desktop)" element](https://1788973256-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-L8uq1TOYNrDiHA5baDk%2F-LHzRCphzhrFnTfyTyjH%2F-LHzTEn05JsRbG_IWXh_%2FNewConversation.png?alt=media\&token=e1cbdeab-f2e9-48a1-ae85-9fe62cbf3768)

![The  "Button New Conversation (Tablet)" element](https://1788973256-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-L8uq1TOYNrDiHA5baDk%2F-LHzRCphzhrFnTfyTyjH%2F-LHzToV76AXOZVGgiTsW%2FNewConversation_Tablet.png?alt=media\&token=d67af5f4-e938-4d2c-8f74-e47fcd677dc1)

![The "Button New Conversation (Mobile)" element, within the "FG - Create View Conversations" element](https://1788973256-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-L8uq1TOYNrDiHA5baDk%2F-LHzRCphzhrFnTfyTyjH%2F-LHzUSBd2fWlssELtGEh%2FNewConversation_Mobile.png?alt=media\&token=f0fc8511-5f6b-4ef0-83e3-4a9159ac7e1d)

## What happens if a Conversation already exists between the Current User and the selected Users?

The template automatically checks when a Conversation already exists between the Current User and the selected Users.  When true, the existing Conversation is displayed within the `Repeating Group Messages (Existing Conversation)` element (shown below).  This way, the Current User knows that they will be sending a message to that existing Conversation thread, instead of starting a new thread with the same Users.  

**Editor:**

![](https://1788973256-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-L8uq1TOYNrDiHA5baDk%2F-LXJ1NFupzcoZCDVN5FD%2F-LXJ1SrITVbaNr-3rJ3q%2FRepeatingGroupExistingConversation.png?alt=media\&token=f6f80bfb-dc4c-4226-9fb2-84f5dfe5f286)

**Preview:**

![](https://1788973256-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-L8uq1TOYNrDiHA5baDk%2F-LXJ1NFupzcoZCDVN5FD%2F-LXJ1V7_7d3UWixvI4Qq%2FExistingConversationRepeatingGroup.png?alt=media\&token=2c60c079-df6f-414e-8b61-4bac8145e415)

{% hint style="info" %}
For more information on how existing Conversations are detected, please refer to the **E. New Conversation** workflow folder.
{% endhint %}

## How do I change the email notification when New Conversations are created?

1\. In the app editor, navigate to the **API Workflows** section by clicking here:

![](https://1788973256-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-L8uq1TOYNrDiHA5baDk%2F-LhIe_5Wz4IxW0v_oNA0%2F-LhIdnWySigtuXBRrg5n%2FAPI_Workflows_plugin.png?alt=media\&token=c816bb74-efee-4484-92c2-bf51a9d9d101)

2\. Modify the copy in the "send email" actions of the **new\_2person\_conversation** and **new\_group\_conversation** endpoints:

{% hint style="info" %}
Note: If your application was created after 8/31, you do not need to customize the \[[www.your-website-name-goes-here](http://www.your-website-name-goes-here)....] text in the email actions because the template now uses the dynamic expression "Website's Home URL", instead of a static text value. 
{% endhint %}

![](https://1788973256-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-L8uq1TOYNrDiHA5baDk%2F-LhIe_5Wz4IxW0v_oNA0%2F-LhIePgOLuhh4T_fnN9c%2FNewConversation.png?alt=media\&token=27e0157f-bc4a-4b56-87b8-885646bf5897)

![](https://1788973256-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-L8uq1TOYNrDiHA5baDk%2F-LhIe_5Wz4IxW0v_oNA0%2F-LhIeS-CR-YphrXujrPx%2FGroupConversation.png?alt=media\&token=6532991e-fd10-492e-8335-e7abc56ea615)