# 1. Start a Conversation

## New Users

If a User is not part of any Conversations yet, the `FG - Create New Conversation` element will be visible to them every time they navigate to the Messages page.  

![](/files/-LHzTRs_GwC8Q94jWh9n)

If the Current User is part of Conversations and would like to start a new Conversation, they can start a new Conversation by clicking any of the 3 "New Conversation" button elements:

![The "Button New Conversation (Desktop)" element](/files/-LHzTEn05JsRbG_IWXh_)

![The  "Button New Conversation (Tablet)" element](/files/-LHzToV76AXOZVGgiTsW)

![The "Button New Conversation (Mobile)" element, within the "FG - Create View Conversations" element](/files/-LHzUSBd2fWlssELtGEh)

## What happens if a Conversation already exists between the Current User and the selected Users?

The template automatically checks when a Conversation already exists between the Current User and the selected Users.  When true, the existing Conversation is displayed within the `Repeating Group Messages (Existing Conversation)` element (shown below).  This way, the Current User knows that they will be sending a message to that existing Conversation thread, instead of starting a new thread with the same Users.  

**Editor:**

![](/files/-LXJ1SrITVbaNr-3rJ3q)

**Preview:**

![](/files/-LXJ1V7_7d3UWixvI4Qq)

{% hint style="info" %}
For more information on how existing Conversations are detected, please refer to the **E. New Conversation** workflow folder.
{% endhint %}

## How do I change the email notification when New Conversations are created?

1\. In the app editor, navigate to the **API Workflows** section by clicking here:

![](/files/-LhIdnWySigtuXBRrg5n)

2\. Modify the copy in the "send email" actions of the **new\_2person\_conversation** and **new\_group\_conversation** endpoints:

{% hint style="info" %}
Note: If your application was created after 8/31, you do not need to customize the \[[www.your-website-name-goes-here](http://www.your-website-name-goes-here)....] text in the email actions because the template now uses the dynamic expression "Website's Home URL", instead of a static text value. 
{% endhint %}

![](/files/-LhIePgOLuhh4T_fnN9c)

![](/files/-LhIeS-CR-YphrXujrPx)


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